Every discrete manufacturer—every business—wants a culture built on accountability. Supervisors want a shop floor where a team recognizes opportunities for improvement, owns what’s going wrong, and fixes any problems they can as soon as they can.
But accountability is kind of like Robin. It cannot exist on its own. Your culture needs Batman.
Your culture needs empowerment.
Empowerment and accountability go together like Batman and Robin.
Cultures that preach accountability but lack empowerment are typically toxic environments. It is simply unfair to hold employees accountable for shortcomings in performance if they lack the tools and information needed to do better. Accountability without empowerment creates a culture where management lacks buy-in from employees. When buy-in is lacking, management must rely on a very basic but often not very effective tool: formal authority. Orders are given to “fix it” with no one—management or the shop floor—really knowing what needs done.
Accountability Isn’t Only About Performance
A culture of accountability without empowerment also has an
actual cost to it in the form of employee turnover.
The turnover rate for operators working at discrete manufacturers is notoriously high. For some plants, the shop floor can feel like a revolving door, and likely it is because they suffer from a culture where employees are expected to own performance shortcomings they cannot fix. That dynamic creates an incredibly demoralizing experience that no one wants to be part of—including management.
It doesn’t help the situation when those same employees often know exactly what needs to be fixed but have no data to back up their assertions and ideas. That can create a chasm between the reality on the floor and the information driving decision making—and frustrate people on both sides of that gap.
Empowerment through better manufacturing intelligence.
Operators that have access to real-time data can see exactly why machine utilization rates are missing the mark. They also have hard facts to back up their daily experiences, supporting what they see and feel with data. That helps them communicate with management. It helps them eliminate unnecessary downtime and get their machines up and running faster.
Alignment and Improvement the Big Win with Accountability
When operators have access to the data they need, discrete manufacturers achieve something even better than a culture of accountability—they create a culture of ownership. When the entire job shop works from a single source of truth—accurate, real-time data that is visible to every employee—they become a team working toward a singular goal. That’s powerful.
Creating that culture can begin by implementing Alora by Data Inventions on your shop floor. In fact, cultural change has been identified by Alora clients as one of the biggest hidden benefits of adopting a manufacturing intelligence platform on their shop floor.
Today’s leading discrete manufacturers know that when you empower operators, you create the culture of ownership that separates good shop floors from great shop floors.